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How to Request the Deletion of User Information on GetRabbit

Updated over 3 months ago

If you want the GetRabbit team to delete all information related to your account, you can follow this simple process. Please note that we can only delete information stored by GetRabbit; we cannot delete on-chain data or transactions recorded on the blockchain.

Steps to Request Information Deletion:

  1. Compose an Email

    • Open your email application and compose a new email.

  2. Use the Registered Email ID

    • Make sure to send the email from the email ID registered with your GetRabbit account. This is essential to verify your identity and ensure your request is processed.

  3. Email Address

  4. Subject Line

    • Use a clear subject line, such as: "Request to Delete Account Information" or "Information Deletion Request".

  5. Message Body

    • In the email body, request the deletion of all information stored by GetRabbit related to your account. For example:

      • "I would like all information related to my account to be deleted, including transaction history, account data, and other stored details."

  6. Await Confirmation

    • The GetRabbit support team will review your request and respond to confirm the deletion or provide further guidance.

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